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defaultqy6tuzowe67d
Participant
September 18, 2021
Question

I lost an entire folder and its contents after dragging the folder in Bridge to the favorites column

  • September 18, 2021
  • 2 replies
  • 263 views

I lost an entire folder and its contents after dragging the folder in Bridge to the favorites column. The contents of the folder are suddenly empty. Can I get the files back somehow?

 

Have sombody a solution, pleas?

 

This topic has been closed for replies.

2 replies

melissapiccone
Community Expert
Community Expert
September 20, 2021

As Gary mentioned - you need to look at your folder in Finder - I'm sure everything is there - as he said, what you described can't happen. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
gary_sc
Community Expert
Community Expert
September 18, 2021

This falls into the "that makes no sense" category which often means that something is screwy with the folders or preferences in Bridge and/or in your computer. 

 

Do let us know what your OS (and what release) you are using.

 

Things to try: 

 

1) if you happen to know a name of any of the files, do a search for the files on your computer. If you do not know a name, try the date of the file(s) and the suffix (e.g., "jpg").

2) Rebuild the cache of that folder (go to the Tools menu -> Cache -> Purge cache for "xxx" folder" Or go to -> Cache -> Manage Cache -> and select the bottom option: "Purge all local cache files"

3) Restart your computer.

 

I do not believe that the order of these steps would make a bit of difference.

defaultqy6tuzowe67d
Participant
September 18, 2021

I use the newest imac 24. Version 11.5.1 Mac OsBig sur

defaultqy6tuzowe67d
Participant
September 18, 2021

 

I find some files by name from a serach in finder.

But i don't still an entry to the whole map.

 

The rebuilding of that folder must i do that in finder or in Bridge?

 

Thanks a lot Gary!