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Participant
May 27, 2021
Question

I lost my raw file edits upon sorting to "type" within same folder, but xmp files are still there.

  • May 27, 2021
  • 1 reply
  • 146 views
I'm a 20 year user of Photoshop and never had this happen before. After creating HDR raw files in Adobe CC Bridge ACR and enhancing them, I lost all of the edits after moving the files (note: the xmp files are still there). I didn't even move them out of the folder, I just sorted the folder by "Type" so that all of the newly created HDR files would be put in one place and easily grabbed to move to a "selected folder" for image processing. I've deleted Adobe Bridge and Photoshop and re-installed. I did a "Ctrl+Alt+Shift" to reset the preferences for Bridge and that didn't do anything. I'm at a loss. This has been happening to the last 6 projects I've edited and then I have to re-edit and not move them in anyway in order to process into jpegs. Once I move them, the edits go away, but not all the edits. On some of the images, some remain. Sometimes it happens to only part of the images that are edited. There is no rhyme or reason. I don't know what else to do?
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1 reply

gary_sc
Community Expert
Community Expert
May 27, 2021

Hi Todd,

 

About the only thing I can see that you didn't try was to refresh the cache:

Go into your Tools (menu) -> Cache -> Manage Cache ... and you'll get a window popping up:

 

Select the button (in the red rectangle), click "Next" and follow along.

 

 

In the interim while you try to fix this, have you tried to convert your images into DNG's. As opposed to raw files, DNGs contain the xmp file as opposed to relying upon the xmp file to be near the image file. I'd be very curious if this continues to happen with DNGs.

 

Here's a link to the DNG Converter:

 

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

 

good luck!