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Participant
February 4, 2023
Question

icloud drive thumbnails are not showing up in bridge.

  • February 4, 2023
  • 2 replies
  • 703 views

hello Team,

Images are in icloud drive. Bridge is showing only the icons but not the image thumbnails. Also the extension is changed from XXXXXX.CR2.  to XXXXXX.CR2.ICLOUD.

 

This topic has been closed for replies.

2 replies

Legend
February 6, 2023

You cannot reliably use folders or files that are connected to cloud services with Bridge. Adobe only supports their own cloud storage and everything else will be problematic.

gary_sc
Community Expert
Community Expert
February 4, 2023

Bridge was never designed to work with Cloud services. It was designed to work on computers with hard drives and external hard drives.

 

Sorry.

Participant
February 4, 2023

This is the same case in light room too . in the folder view the extesion are normal (example .cr2) but the bridge is showing with .cr2.icloud.

 

One more query, will there be any plan to support this feature in new future.

Participant
February 4, 2023

one more thing I would need to admit that. files are not completely in cloud drive, but they are synced to local folder. Expectation is it should show from the local folder, am I right