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katb38758322
Participant
January 8, 2024
Question

Image thumbnail turns to white after update rating, pasting image files from one folder puts them on

Everything on my computer is on manual update. Bridge, Adobe Updated, my system OS. I've been running Bridge fine for YEARS with no problems. I started editing a few shoots yesterday and have come across 2 errors that I can't resolve:

 

#1: When I rate a file, the thumbnail changes from the image to the white paper. And I can't preview the file anymore. The rate updates (exaomple: changing it from a 1-star to 5-star) and the filename stays the same, but I can no longer see the image.

 

#2: If I select a few files to copy + paste them into a new folder (example: copying them from a "first selects" foler to a "final selects" folder) Bridge pastes them to my desktop. When I try to drag the files from the desktop to the new "final selects" folder it tells me that the file are already there, but I do not see them in bridge or when I view the folder in Finder.

 

I have since updated my entire OS (to Sonoma), I was using Bridge 2022 but have now updated to Bridge 2024, and I have emptied the Cache. I have no idea how else to fix this. Clearly a system/perissions issue.

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