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terrij
terrij
Participating Frequently
November 21, 2023
Question

Images not opening in Photoshop from Camera Raw

  • November 21, 2023
  • 2 replies
  • 381 views

From Bridge, I can open an image in Camera Raw, but when I click "open" to open it in Photoshop, nothing happens.  The image simply does not open. 

I am using Photoshop 25.1.0.  and CR 16.0.1

Computer is a Mac Studio

 

Looking forward to anything that can help! 

 

Thanks

 

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    Shubham V
    Adobe Employee
    December 1, 2023

    Hi @terrij ,
    Thanks for your feedback.
    Could you share the following details about the issue:

    • Bridge version
    • System configuration
    • Is the issue specific to particular files/format?

    Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


    Thanks,
    Bridge Team

    terrij
    terrijAuthor
    Participating Frequently
    December 1, 2023

    Hi.  After numerous conversations with Adobe support that did not resolve the issue, I finally downgraded to an earlier version of Bridge.  I'm reluctant now to upgrade as I believe it must have been a bug in the new version.

     

    Adobe cleaned out my entire computer and reinstalled bridge.  Then I'd get one or 2 images that would open in ACR and then from there in PS.  After that it reverted to the same issue.  I'd open files in ACR and then tried to open from there in PS and nothing happened - I'd simply be taken back to Bridge as if I'd finished with the file in ACR and pressed "done". 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 21, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    terrij
    terrijAuthor
    Participating Frequently
    November 22, 2023

    Thank you.  Yes I agree - these forumss are nto easy to navigate!  

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 22, 2023

    you're welcome.

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