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VideoCulture
VideoCulture
Known Participant
February 4, 2023
Question

images turn into generic white doc icons

  • February 4, 2023
  • 3 replies
  • 716 views

I started to add metadata tags in IPTC Core on some large tiff files with general success. However today I'm finding as I work with them, thumbnail images turn into generic white document icons. As if it's not bad enough, when this happens a lot of times I seem to be locked out from making changes to past tag entries and I believe I’m also getting locked out from adding new IPTC entries. Thanks in advance for any help.

 

Also right clicking on an image, Reveal in Finder does not work.

 

Thanks in advance for any help. 

 

Paul

This topic has been closed for replies.

3 replies

L
Lumigraphics
Legend
February 6, 2023

Where are these files located? Are any cloud services involved?

VideoCulture
VideoCultureAuthor
Known Participant
February 10, 2023

Thanks, not not in cloud. Besides tag input being locked (and entered tag will not 'take' or 'stick' I can't remember

if I also got thie error, but have it now

 

VideoCulture
VideoCultureAuthor
Known Participant
February 10, 2023

I should add that quit/relaunch Bridge will clear ir up fir a little bit, but then it happens again

Erik Bloodaxe
Erik Bloodaxe
Legend
February 5, 2023

Try this:

Limit file size for thumbnails

You can limit the file size for which Adobe Bridge creates thumbnails (displaying large files can slow performance). If Adobe Bridge can’t create thumbnails, it displays the icon associated with that particular file type. Adobe Bridge disregards this setting when displaying thumbnails for video files.

  • Choose Edit > Preferences (Win) or Adobe Bridge > Preferences (Mac), and click Thumbnails.

  • Enter a number in the Do Not Process Files Larger Than box.

VideoCulture
VideoCultureAuthor
Known Participant
February 5, 2023

Thanks Erik,  Bridge would generate the thumbnail but once I started entering IPTC metadate it would trun white generic. It's intermittent too, after a restart the image thumbnail can come back, and can enter tag info. After quitting Bridge each time I've encountered the problem at least 3 times

Erik Bloodaxe
Erik Bloodaxe
Legend
February 5, 2023

If the files are large, try setting a suitably larger figure in the "do not process files larger than" box as outlined above. Does that make a difference?

VideoCulture
VideoCultureAuthor
Known Participant
February 4, 2023

I only just noticed a Bridge error msg that says the (white icon) file is locked, but it's not... as I entered tags successfully a short while ago

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