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Answered

Installing Adobe Bridge Problem

I just downloaded Adobe Bridge CC and when I click on the install problem all I get a blank screen.

It brings up a blank white box

I am running Windows 7.

Thanks for the help

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Correct answer cherishyn12122954

Hi jray9242,

It seems that you are using an old version of Internet Explorer. Could you please try installing after upgrading to IE 11.

In case you are already using latest IE, kindly let us know.

Regards

Cherishy

Participating Frequently

Is your problem resolved?

Regards,

Deepak Gupta

Adobe Employee

It seems that you are using an old version of Internet Explorer. Could you please try installing after upgrading to IE 11.

In case you are already using latest IE, kindly let us know.

Regards

Cherishy

Participant

hi,

please share the screenshot, machine specifications and logs of your machine by downloading and running adobe log collector tool.

Participant

Hope this helps.

7

Participant

hi,

Can you please share the logs using adobe log collector tool.

Thanks

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