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scooter981
Participant
May 19, 2018
Answered

Issue with Bridge CC

  • May 19, 2018
  • 1 reply
  • 406 views

Hi, I'm having an issue with Bridge CC. When I open preferences, the preferences menu extends above and below the screen. I cant scroll and I cant access the items at the top or bottom of the menu. So, I am unable to set preferences. I am using a Dell XPS 13. Appreciate your help. Can I send a photo?

    This topic has been closed for replies.
    Correct answer kglad

    [ moved from Adobe Creative Cloud to Bridge]

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 19, 2018

    [ moved from Adobe Creative Cloud to Bridge]

    A
    Adobe Employee
    Abhishek.Seth
    Adobe Employee
    June 19, 2018

    Hi scooter981,

    Please relaunch Bridge and select Option key on windows until Reset Preference dialog comes up.

    Click on the first checkbox and launch Bridge.

    Also you can use up and down navigation keys to move between tabs in Preference dialog.

    Please let me know if this helps.

    Regards,

    Abhishek Seth.

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