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Sarah23972571yg4z
Participant
January 20, 2023
Question

Issue with keywords saving in Bridge

  • January 20, 2023
  • 1 reply
  • 922 views

I've been having trouble with keywords saving in Bridge. When I select a keyword and click away, the keyword does not save. It does seem to work if I manually type the keyword into the file data. The files are from Google Drive but other people working on the same files don't seem to have this issue. I have tried accessing the files both offline with no luck. Any way I can fix this?

This topic has been closed for replies.

1 reply

L
Lumigraphics
Legend
January 20, 2023

You cannot reliably work on files in cloud storage. Bridge does not have cloud support. ONLY work on files that are on your local drives.

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Dagmar5CC9
Participant
April 27, 2023

Hi, I have the same issue, I put in keywords, click away and come back, keywords are gone.

It worked before, this change took place for no intelligeable reason.
All files are saved on a local drive. Any ideas?

 

A
Adobe Employee
Abu25
Adobe Employee
May 2, 2023

Hi @Dagmar5CC9 ,
Thanks for your feedback.
Could you share the following details about the issue:

Bridge version
System configuration
Is the issue specific to particular files/format?
Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

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