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NorbertBenikePhotographie
NorbertBenikePhotographie
Participant
November 2, 2016
Answered

keine Rückmeldung bei Bridge CC 2015/2017

  • November 2, 2016
  • 2 replies
  • 2764 views

Hallo,

seit ein paar Tagen kann ich zwar Bridge öffnen, aber wenn ich irgendetwas machen möchte, kommt als Hinweis "keine Rückmeldung". Und dann rödelt das Programm.

Wenn ich zwei Bilder markieren möchte, passiert das gleiche.

Ich habe Win10.

Das Programm habe ich schon einmal deinstalliert, doch der Fehler bleibt trotz Neuinstallation bestehen.

Wer hat eine Idee?

Nachricht geändert durch Norbert Benike

    This topic has been closed for replies.
    Correct answer GautamBahl

    Hi Martin,

    Have you tried resetting the preferences for Bridge.

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Gautam

    2 replies

    M
    maddin_editor
    Participating Frequently
    November 3, 2016

    No connection to the stock account, Bridge freezes all the time, it is no longer possible to work with Bridge since the update to CC2017.

    Thanks, Adobe! Well done!

      GautamBahl
      Community Manager
      GautamBahlCommunity ManagerCorrect answer
      Community Manager
      November 3, 2016

      Hi Martin,

      Have you tried resetting the preferences for Bridge.

      Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

      Regards,

      Gautam

      M
      maddin_editor
      Participating Frequently
      November 3, 2016

      Hi Gautam,

      thanks for the help. Resetting the preferences has worked.

      Please excuse my anger.

      But I did not know the trick with the key combination at the start.

      Regards

      Martin

      GautamBahl
      Community Manager
      GautamBahlCommunity Manager
      Community Manager
      November 3, 2016

      Hi Norbert,

      Could you please share a screenshot of the error message?

      Regards,

      Gautam

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