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Participant
April 15, 2019
Question

labels do not show in thumbnails and description changed-windows 7

  • April 15, 2019
  • 3 replies
  • 683 views

I have windows 7 64 bit. I just started using bridge 2019 yesterday, everything was ok, and now the labels do not show in the thumbnails in the contents window. the label description which I changed also reverted to the original "review" for the blue color. The label menu in the toolbar at top is also dimmed out. what is wrong?

I have 24,000 files to enter.

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3 replies

Legend
April 16, 2019

Can you share some screen captures? And can you change other metadata for these files?

barryb17Author
Participant
April 16, 2019

Hello,

I uninstalled bridge 2019 and installed bridge 2018. Unhappy with 2018, I reinstalled bridge 2019 and it seems to be working. However, the labels menu is dimmed. But when I use the labels, it works. Now I just have to tag my 24,000 files. 

Thank you for your help.

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On Tue, Apr 16, 2019 at 4:40 PM, Lumigraphics<forums_noreply@adobe.com> wrote:

labels do not show in thumbnails and description changed-windows 7

created by Lumigraphics in Bridge - View the full discussion

Can you share some screen captures? And can you change other metadata for these files?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/11032331#11032331 and clicking ‘Correct’ below the answer

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Legend
April 16, 2019

Have you set the labels to what you are using in your files?

barryb17Author
Participant
April 16, 2019

Yes

Sent from Yahoo Mail on Android

On Tue, Apr 16, 2019 at 10:49 AM, Lumigraphics<forums_noreply@adobe.com> wrote:

labels do not show in thumbnails and description changed-windows 7

created by Lumigraphics in Bridge - View the full discussion

Have you set the labels to what you are using in your files?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/11031604#11031604 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/11031604#11031604

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Bridge by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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jbm007
Community Expert
Community Expert
April 15, 2019

Try resetting your Bridge preferences.

barryb17Author
Participant
April 15, 2019

I reset the preferences but the label dropdown on the label menu is dimmed out and all label colors are white.

would reinstalling the program help and if I did that, would I lose my keywords list?

Thanks