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terrij
terrij
Participating Frequently
Sep 20, 2023 12:26 PM UTC
Question

Latest bridge (14.0.0.102) does not show full image preview

The latest version of bridge is not showing the entire image when I view with spacebar or as a larger preview in Essentials.  It seems to be cutting off the top of the image.  Any idea as to how I can fix this? Or should I go back to the previous version?

 

I've attached 2 photos - the first one is the full image, the 2nd one is what I see with a preview

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    3 replies

    Adobe Employee
    Tanu Goel
    Adobe Employee
    Sep 21, 2023 8:11 AM UTC

    Hi @terrij ,

     

    Thank you for reaching out to us. To better investigate the issue, could you please share the following details:

    • Bridge version
    • System details
    • Preferences -> Advanced -> "Use Software Rendering" is checked or not.
    • Screenshot of Bridge scaling: Preferences -> Interface
    • Screenshot of System scaling and resolution  

     

    We might reach out to you for more information.

     

    Thanks,

    Bridge Team

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    terrij
    terrijAuthor
    Participating Frequently
    Sep 21, 2023 12:30 PM UTC
    Thanks. I think the problem is resolved. I rebooted my computer and it seems to be ok.
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    Yuvan5ED0
    Participating Frequently
    Sep 20, 2023 1:04 PM UTC

    Try Generating monitor size preview and see if this gets resolved
    Check Edit > Preferences > Advanced tab >  Generate Monitor-Size Previews.

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