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Known Participant
July 19, 2018
Answered

Libraries

  • July 19, 2018
  • 2 replies
  • 702 views

When I try to access Libraris through Bridge I am told I have to install Creative Cloud in order to access the Libraries. But I have Creative Cloud and I am signed in.

    This topic has been closed for replies.
    Correct answer nicolew_adobe

    Hi Andrew, we also have a help document that might be useful Creative Cloud Libraries panel stopped working.​ Let us know if that resolves your issue.

    2 replies

    nicolew_adobe
    nicolew_adobeCorrect answer
    Participating Frequently
    July 27, 2018

    Hi Andrew, we also have a help document that might be useful Creative Cloud Libraries panel stopped working.​ Let us know if that resolves your issue.

    Participating Frequently
    July 19, 2018

    Hi Anderw,

    Please reboot your system . This should fix your issue. Please let us know if you are still facing this issue.

    Thanks,

    Avinash

    AndyBebbAuthor
    Known Participant
    July 19, 2018

    Just tried that & it hasn't worked

    Sheena Kaul
    Legend
    July 25, 2018

    Hi Andrew,

    That's strange!

    Please post a screenshot of the error message here.

    Also, can you try to sign out of the Creative cloud app and sign back in with same Adobe ID which is used in Bridge?

    Do share the outcome.

    Regards,

    Sheena