Loading Bridge V.14

Hello,
Please excuse me for insisting, but there is no option to install an earlier version of Bridge via Creative Cloud.
Adobe Support is only able to provide a download link for version 15, yet only version 14 is compatible with my system configuration.
Adobe Support itself has directed me to seek assistance from the experts in this community.
I do not understand this way of operating: I have purchased a subscription that includes Bridge, yet I am unable to download it. What should I do? Should I file a formal complaint?
I was also considering adding Photoshop to my subscription, but under these circumstances, I will not do so, as I would likely encounter the same issue.
Thank you for your help in addressing my request.

Thanks for your answer, but it is not possible to download an old version of Bridge
and the adobe support is not able to give me an oldest version than the 15’ one, and propose me to get help form an expert of the adobe community

Hi GuillaumeK94,

Adobe doesn't publish a direct download link for older Bridge versions — the official way to get one is through the Creative Cloud desktop app:

1. Open the Creative Cloud desktop app.

2. In the Apps tab, select Your apps.

3. On the Bridge tile, select the More actions (...) icon.

4. Select Other versions, find the version you want (14.x), and select Install.

You're right about the cause: Adobe's current Bridge system requirements list AVX2 support as required (Windows: Intel 6th Generation or newer CPU, or AMD Ryzen 1000 Series or newer, with AVX2 support required), so version 15 can't install on a PC whose processor lacks AVX2.

One caveat from Adobe's help page: the versions listed under Other versions vary by app and depend on which releases are currently supported and distributed, so if 14.x isn't listed there, Adobe Support would need to help with the install.

References:

- Install older versions of Creative Cloud apps: https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/install-previous-versions-creative-cloud-apps.html

- Adobe Bridge technical requirements: https://helpx.adobe.com/bridge/desktop/get-started/technical-requirements.html

Hope that helps!