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Inspiring
December 18, 2022
Question

Mac OS Command + [ locks up BRidge

  • December 18, 2022
  • 2 replies
  • 620 views

This has been happening for several releases now. I used to use this short cut to rotate images, but now it just locks Bridge up.

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2 replies

gary_sc
Community Expert
Community Expert
December 18, 2022

Hi @Twillick 

 

I can't replicate your issue (and never could as I have used both approaches for years and never have had an issue.

 

Please verify what your OS is (and what release) and what version of Bridge you are using.

TwillickAuthor
Inspiring
December 18, 2022

MacOS 12.6.2 / Bridge 13.0.1.583

 

As I say, this has been happening now for a few releases of both the OS and Bridge.  


I read several other very similar symptoms where people are trying to change the label (colour or number) and it takes several seconds for the label to change, if at all. And to be clear, this is not a Lock up" in the true sense of the term - the OS is not reporting that Bridge is "not responding". It thinks it is fine, but Bridge is not responding to any input commands, keyboard or otherwise. A force quit and reload shows that Bridge did process the command before it went nuts (i.e., the label change or the rotation is compolete).

 

I did some more testing this morning and here is what I found:

  • I have tried purging cache, but this did not help.
  • I have noticed that it only happens with DNG files on an attached drive, not with any files on my main drive in the computer, not with NEF or JPG files on the drive.
  • I also ran the same version of Bridge on my Windows computer (WIN 11 / 10.0.2261) and there is no issue at all doing this with the exact same files on thesame drive.
  • It is 100% reproducable on my Mac.
TwillickAuthor
Inspiring
December 18, 2022

A final update for today - I selected about 30 files from my Windows machine and changed the label colour, and I got the same response, sort of. Bridge stopped responding to any input until all of the labels on those files were changed, which took a while (since the drive is a share from the the Mac). Still, way shorter than the "permanent" wait on the Mac.

TwillickAuthor
Inspiring
December 18, 2022

Update:, now that I realized that this key combo was causing problems, I tried to just use the icons in Bridge, and the same thing happens, so it has to do with rotating the image and not the key sequence.