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yuliay44310406
Participant
January 16, 2017
Answered

macOS Sierra 10.12.2 Adobe Bridge can't see cameras

  • January 16, 2017
  • 1 reply
  • 349 views

Hi there!

I updated my iMac 2 days ago and now Adobe Bridge cant see my camera when i make "get photos from camera"

All my pics in CR2 from Canon. I need to work and i cant get photos on my computer in CR2

I need help asap. And i cant go back to my previous system

Thanks

Yulia

    This topic has been closed for replies.
    Correct answer Deepak_Gupta1

    Hi yuliay,

    Can you please re-install Bridge CC 2017 and check.

    We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

    Please try the new version and check for issues you have encountered. We have addressed some of the Photodownloader usability and Bridge crash issues in new version.

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Deepak Gupta

    1 reply

    yuliay44310406
    Participant
    January 17, 2017

    How can i reach support????? I need help with this question

    Deepak_Gupta1
    Deepak_Gupta1Correct answer
    Participating Frequently
    January 17, 2017

    Hi yuliay,

    Can you please re-install Bridge CC 2017 and check.

    We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

    Please try the new version and check for issues you have encountered. We have addressed some of the Photodownloader usability and Bridge crash issues in new version.

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Deepak Gupta