Skip to main content
J
Julia16B6
Participant
March 18, 2022
Question

Main page freezes with pop-up message

  • March 18, 2022
  • 2 replies
  • 273 views

I am experiencing this same problem like last year where the screen freezes because a pop-up appears saying "the operation could not be completed" and when restarting Bridge the same message appears right away. I have had this same issue last year for several months and stopped using it..

 

This topic has been closed for replies.

2 replies

jbm007
Community Expert
jbm007Community Expert
Community Expert
March 22, 2022

Several thing

s can cause this

 

OS system drivers, app issues with windows registry

 

You can try running a system check SFC/ Scannow from a elevsted windows command prompt.

Also Try R-click "run as administrator" at Bridge icon properties

 

Ranjisha Sengupta
Ranjisha Sengupta
Legend
March 21, 2022

Hi there,

 

We're sorry to hear about the error you see in Adobe Bridge. Let's make it right.

Which exact version of Bridge (Bridge>About Bridge) are you running? What is your system specification?

Can you please let us know the steps you are doing in Bridge causing this error?

Did you remove an external hard drive that might be listed in favorites?

Please uninstall Bridge, Reboot and Re-Install the latest version and try and see if it helps.

 

Let us know how it goes.

 

Regards

Ranjisha

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices