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S
scubamedia
Participant
November 12, 2017
Answered

Media Cache Directory in Bridge CC 2018 - Changing has no effect

  • November 12, 2017
  • 2 replies
  • 2236 views

Hello,

I have a special SSD just to hold Cache Files and wanted to change / move cache directory to that SSD.

So, I change in all CC2018 Products the Standard Path "C:\Users\mhess\AppData\Roaming\Adobe\Common\Media Cache Files" to this SSD.

-> No effect, System builds the cache files in the old directory (at least for Bridge CC 2018)

This topic has been closed for replies.
Correct answer Abhishek.Seth

Hi scubamedia,

Can you please check in Adobe Bridge preferences if the path has been updated to the new location.

If no, can you please try changing again and press OK on the preference dialog.

Please let us know if you face the issue again.

Regards,

Abhishek Seth.

2 replies

Varun Varshney
Adobe Employee
Varun Varshney
Adobe Employee
October 15, 2018

Hi All,

We have released a new version of Adobe Bridge (CC 2019) on 15th October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

This Bridge update contains support for managing media cache files (https://helpx.adobe.com/bridge/using/media-cache.html).

Please check following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

You may need to update the Creative Cloud application and restart your computer to see the updated installer.

Thanks,

Varun Varshney

A
Adobe Employee
Abhishek.SethCorrect answer
Adobe Employee
November 14, 2017

Hi scubamedia,

Can you please check in Adobe Bridge preferences if the path has been updated to the new location.

If no, can you please try changing again and press OK on the preference dialog.

Please let us know if you face the issue again.

Regards,

Abhishek Seth.

    S
    scubamediaAuthor
    Participant
    November 22, 2017

    After restart it works now - Bridge cache files are now on the designated drive and folder! Thanks.

    However I am experiencing now two other problems in Premiere Pro perhaps also related to the same topic :-)

    In "File Import Dialog" I am experiencing "application hangs" where I have to stop primiere pro and restart it.

    In Premiere, everytime when I am opening a project the preview icons / pictures of the media are re-created -> normal? Takes a long time...

    Background:

    In the preferences/media cache I set the Media Cache File Folder for Premiere Pro also to a separate very fast NVME SSD.

    e.g. "T:\users\Name\Appdata\Roaming\Adobe\Common" - where it created a subfolder "Media Cache Files"

    However in both folder listed there are current files:

    T:\users\Name\Appdata\Roaming\Adobe\Common\Media Cache Files

    and

    C:\users\Name\Appdata\Roaming\Adobe\Common\Media Cache Files

    same for the subfolder "Media Cache".

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