Participant

Question

Missing camera star ratings.

Forum|Forum|6 years ago
February 13, 2020
3 replies
1300 views

Hello, everyone. I have a little problem. I have started using Adobe Bridge for my day to day work cause I can edit faster than Lightroom and send out good edited photos fast as I work in the sports photography field. The software is great but I have noticed that it's patchy. I have a Canon 5D mark III and I usually add a star rating to my good images at any point of the game when there is any small breaks so I cut down on "editing/picking the images" time. The big problem is that in 90% of my shoots the software misses about 5-10 images that has a star on the photo. I put the sd card back in the camera and the star is there but when I plug it back in the computer some photos just doesn't have them and this whole workflow is busted because I lose shots. Is there a fix for this? I might try with a sd card reader if the same thing happens.

M

Michael32115880z8qf

Participant

Did you ever find a remedy for this issue? I'm experiencing the same thing.

E

ExUSA

Legend

First the files need to be copied to the hard drive, working with them on the memory card has all sorts of problems. Second, Bridge reads the XMP sidecar which is not created in camera. I have not tested adding stars in camera but you'd need to look at the metadata to see what is actually written by Canon.

D

DeepakSingla

Community Manager

Hi,
Thanks for your feedback.
Could you share the following details about the issue:

Bridge version
System configuration
Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

Thanks,
Bridge Team

gary_sc

Community Expert

Hi Shiftedcube,

Can I assume that you are placing stars in the Photo Downloader software that's intigrated with Bridge? Also, can I assume that you are using Catalina on a Mac?

Even if I'm wrong in both cases, generally it's not a great idea to depend upon Photo Downloader for much of anything beyond letting you ingest your images (and convert to DNG images as I do). What I do recommend that you do is to just get the images into your computer and start the "keep & toss" at that point.

I know this is not the answer you wanted but Adobe has given no love to Photo Downloader in many many years and it's not realistic that they will do so soon.

If I'm wrong in my guesses as to your workflow, please fill in more details and maybe I can provide some extra suggestions.

Let me know,

S

shftctrlAuthor

Participant

Actually both of those assumptions are wrong. I am on windows and I mark my photos with stars in camera. Then I place my sd card in my computer and just filter by date created and ratings. I have been trying to press F5 to refresh it but nothing really adds up.

gary_sc

Community Expert

Ha! Boy when I'm wrong, I'm wrong! [In my defence there have been so many problems on Catalina that it's become my knee-jerk reaction.]

So what do you use to transfer the images from the card to your computer?

Since I never mark my photos in my camera (Canon 7Dm2) I would not know where in the metadata to look for to see if anything is missing or not. I do know that any markings done in the Mac OS are ignored in Bridge and Photoshop.

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