Skip to main content
Inspiring
October 21, 2018
Answered

Mouse scrolling issue in CC 2019

  • October 21, 2018
  • 5 replies
  • 5763 views

When I scroll with my apple mouse in Bridge CC 2019 on my iMack, it goes the opposite way from all my other apps, and from the way it was on my previous version. I cannot find a a place to change the direction of the mouse, nor can I find an answer to this by Googling or looking on the Adobe site. On everything else, when I draw my finger from top to bottom on the mouse, the screen moves up. On Bridge, it moves down. Not only is it uncomfortable to do this, but confusing. I hope someone can help me change the setting. TIA  --Sharron

This topic has been closed for replies.
Correct answer Jens Peermann

OK, here it comes:

There is a row of small symbols at the right bottom corner. The fourth one from the right, looks like a grid, has a tooltip that reads "Click to lock thumbnail grid". Click on that and the scrolling will be back to normal.

5 replies

Participating Frequently
June 2, 2020

Thank you, Jens_Peerman! "Click to lock thumbnail grid" fixed my issue which was Bridge scrolling way too rapidly when using my MacBook Pro Touchpad. It still, annoyingly, scrolls in the opposite direction but, I can live with that.

Participant
April 26, 2020

Thank you, thank you, thank you.......that was making me nuts........

 

Inspiring
November 15, 2019

Doesn't work today on mac.

Jens Peermann
Jens PeermannCorrect answer
Inspiring
November 4, 2018

OK, here it comes:

There is a row of small symbols at the right bottom corner. The fourth one from the right, looks like a grid, has a tooltip that reads "Click to lock thumbnail grid". Click on that and the scrolling will be back to normal.

SharL1946Author
Inspiring
November 4, 2018

WOWZA! Thank you so much! It worked.

On Sat, Nov 3, 2018 at 7:20 PM Jens Peermann <forums_noreply@adobe.com>

SharL1946Author
Inspiring
July 12, 2019

Well, it worked for awhile, but it's back to backward scrolling again. I've clicked the grid icon, and rebooted. This is really dumb.

Jens Peermann
Inspiring
November 3, 2018

I have the same problem. I really wish the kids at adobe could keeps their hands off features that have worked well for the past thirty years.

SharL1946Author
Inspiring
November 3, 2018

This happens to me, seemingly, randomly. Most of the time it is just fine,

but there are a few circumstances where it happens, and it drives me nuts.

I saw there was an update today. I'm hoping it will be fixed, but not

holding my breath. Good to know I am not alone. Thanks for responding.

On Sat, Nov 3, 2018 at 2:51 PM Jens Peermann <forums_noreply@adobe.com>