moving files problem

I find it outrageous, that just to be able to see camera raw files for the Z7, and they won't allow that update for CS6, I have to sign up for a lifetime subscription to bug ridden CC to continue to view the NEFs and their data.  And that I apparently don't even qualify for phone support on such an issue.  I have to move files between folders often , when I get some arthropods identified further and move them to a family, genus or species folder, and when there are 7 or 8 jpegs, it stops that many times, saying each is already there, and asking what I want to do about it, and saying some files weren't moved then I have to move again, get the error message, repeat, etc..

So I can move them with CS6 Bridge, but can't see NEF thumbs or their data.

Also in CC, to select a bunch of images to do anything such as add data often takes minutes instead of seconds.

Then when enlarging thumbs in CC Bridge, by pressing the spacebar, I was getting'not 100% available and seeing fuzzy images that I could have accidentally deleted as unfocused when they really were sharp.

And when I first open images in CC and want to make adjustments, all is grayed out, till I close and reopen them,

Then sometimes it says some disk is not available on first opening, and I have to hit try again many times.

There are other problems that I didn't have with CS6, but I need to see my Z7 nefs, so lifetime payments.

So because a well working CS6 couldn't read Z7 files, I had to join the CC lifelong subscription scheme and now I can't even simply move files between folders without multiple attempts and possible data loss.  How does one notify a company that won't allow phone calls even, once you've paid and installed for the bug-ridden program?  Outrageous.