My Bridge take up to 1 minute to close, sometimes it crash

Question

Hello,

Something is wrong with my Bridge on my XPS 17 laptop.

It takes 1 minute for it to close. Sometimes it just hang forver or crash. I have to kill it.

I am suspecting it the build in SD reader. Also, my Window Explorer (W11) lags when the Bridge is open.

Any idea on how to troubleshoot this?

Thank you.

Shivani Somayajula · Answer

Hey Philli5CCD,

We're sorry for the trouble. I'll need more details to help you.

What version of Bridge and operating system are you working on?

At what step does Bridge crash at the start of the application or when using any tool?

Could you post a video of the issue? It would be really helpful.

Please check this it may help you with basic steps to solve the Bridge issue and reset the prefrences using Step 2:

Let us know how it goes.

Thanks,

Shivani

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