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Fathomprops
Participant
May 11, 2017
Answered

Need to completely reset Bridge

  • May 11, 2017
  • 3 replies
  • 5815 views

Hello,

So the title pretty much explains it all, I would like to completely reset all of the information in Bridge, so the ratings, keywords, everything.

The situation is that the company I am working for has used bridge in the past but had no real grasp on a organization, so there are hundreds of keywords that are just not needed. I would love a clean start on this program so that my current team and I can plan this correctly.

PLEASE HELP!

    This topic has been closed for replies.
    Correct answer Deepak_Gupta1

    Hi,

    Please use the instructions in section "Reset preferences, reset the default workspace, and purge the cache" on webpage

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    Thanks,

    Deepak Gupta

    3 replies

    Fathomprops
    Participant
    May 15, 2017

    Deepak,

    I am operating on windows, using windows 10, and all of my adobe products are CC the most up to date

    Deepak_Gupta1
    Participating Frequently
    May 13, 2017

    Hi,

    Are you on Mac or Windows? What is your OS information?

    Thanks,

    Deepak Gupta

    Deepak_Gupta1
    Deepak_Gupta1Correct answer
    Participating Frequently
    May 12, 2017

    Hi,

    Please use the instructions in section "Reset preferences, reset the default workspace, and purge the cache" on webpage

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    Thanks,

    Deepak Gupta

    Fathomprops
    Participant
    May 12, 2017

    Thank you for your reply but that didn't work, all keywords, labels, etc are all still there. I need to trash all that information to start from new, how can I do this?

    I got desperate yesterday and tried to manually remove keywords from photos and there back this morning!