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J
Justin Adam May
Participant
November 25, 2022
Question

New Bridge Crashing

  • November 25, 2022
  • 1 reply
  • 153 views

I'm trying to view raws off my new camera and the new bridge cannot even generate the thumbnails before it crashes now. I have been able to break my work folder down itnto small 100 image folders and bridge can handle that. If I adjust an image in camera raw then apply the settings to say 100 images then send them over to do a workflow it will not write no matter what destination I set for the workflow. Yes we have restarted it hit ctrl+alt+shift and cleared everything, uninstalled it and reinstalled in. I have completely factory reset the computer and reinstalled it and it still acts very poorly. I can open the full folders and view them with just windows so its not the machine lagging but bridge. We uninstalled the newest version of bridge and it is now processing my workflow. Is anyone else having these problems with the updated version? For now I'll be using the old one. 

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1 reply

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
November 25, 2022

Which updated version are you using? A new update released today (13.0.1.583) has resolved some of the crashings that have been reported.

 

To get the update, open the Adobe Creative Cloud App (ACC)

 

Once you are in the ACC, be sure you are on the Updates tab on the upper left corner. If you are not seeing the Bridge update, please click on the "Check for updates" text in the upper right corner. 

 

If you still do not see anything to update, please quit and restart ACC. This usually gives ACC the appropriate "dope slap."

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