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June 21, 2021
Question

No JPG Export in Version 11.0.2 - error message "file type not supported"

  • June 21, 2021
  • 1 reply
  • 364 views

Hi!

I'm o windows 10 a try to export a JPG with 4 MB to a smaller size - from JPG to JPG. But I always get an error message: "File type not supported".

This is how I did it: I rightclick on the image > export in > custom export > same file location, create a unique name, size 1080px / 72dpi. Export panel is open.

But the export doesn't start and I get the error message "File type not supported". I cannot believe that JPG ist not supported.

Can anyone help, please?

 

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1 reply

melissapiccone
Community Expert
Community Expert
June 21, 2021
Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Anja T.Author
Participating Frequently
June 21, 2021

I already did and commented there, but it did not help. My case is different. 

Anja T.Author
Participating Frequently
June 22, 2021

I just noticed that the export works when I work with "scale size". But it does not work with exact pixel sizes.