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arkadiuszs23215438
Participant
October 21, 2017
Question

No preview of CR2 files in bridge -> unknown file type :(

  • October 21, 2017
  • 1 reply
  • 454 views

Hi,

need urgent some help. After the latest camera raw and photoshop update I can't open my previously working cr2 files of my canon mk4.
I can't even see the preview. So I started shooting with cr2 and jpg only to see the preview of jpg files.
When I try to open the jpg file from the flashcard of the cam it appears "file can not be found"
And yes, I have already reseted my old preferences of photoshop according to the instruction.

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
October 25, 2017

Hi arkadiuszs,

What size are the images?

Have you checked if images from a source other than the flashcard appears fine?

Also, post a screenshot of the issue to better explain the issue.

Moving discussion to Bridge General Discussion​

Thanks,

Akash

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