No thumbnail view in Adobe Bridge Photo Downloader

Forum|Forum|5 years ago
November 16, 2020
2 replies
568 views

So, I've recently switched cameras, I've changed from Nikon D800 to Canon EOS R and now when I am about to transfer pictures from my card to my PC via Bridge, when I click ''Get photos from camera'' standard Photo Downloader window apeears, and then when I click Advanced Dialog to see whitch photo I want to download I dont see my pictures as you can see in the attachment. But when I open the same photos from Bridge directly on my SD card, all photos are fine, I see them perfectly. Does anyone knows what is the problem and how to fix it, because I ofter you this metod to transfer my photos. Thanks in advance. 🙂

A

Alien36783924j1gz

Participating Frequently

I know this post is over 4 years old, but I am having exactly the same issue (with images from a Canon 5D IV in a card reader). Did you ever find a solution?

gary_sc

Community Expert

Hi Mark,

Since I do not own an EOS R camera I cannot test this but it does sound like you can still download the images from the card, just that you're not able to see the images in the Advanced mode, correct?

Are you accessing the images directly from your camera or a card reader? General best practice is that you should use a card reader but that doesn't explain why the Advanced mode is not working.

I suggest you let Adobe know this via https://adobebridge.uservoice.com

(Adobe folks rarely every see these threads, most of us are just folks like you who try to help where we can).

Meanwhile, if you can download the images onto your computer, at least you have access to the images. Sorry I cannot be more help.

Oh, one last thing: it is MUCH better if you use the little photo-downloader icon (forth from the right HTML icon above this text region to download images.

Marko SubotinAuthor

Inspiring

Yup, I can just copy/paste them, so it's not a big deal, but would love to solve this one. Thank again Gary 🙂

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded