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Melankaya
Melankaya
Known Participant
August 6, 2023
Question

Only some video thumbnails not generating exclusively on windows

  • August 6, 2023
  • 1 reply
  • 243 views

We tried to reset the view settings of the folder to default. We tried resetting the setting of the File Explorer to default. We tried resetting the preference of the VLC app as well but still in File Explorer, some videos show thumbnails and some do not even though all of them have .mp4 extension/format.

 

It works on a macbook pro but need it to work on windows (Win 10 Pro v 22H2)

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    1 reply

    Rahul Saraogi
    Rahul Saraogi
    Participating Frequently
    September 8, 2023

    Hello @Melankaya 

     

    Thank you for reaching out to us.

     

    There is a reply from you on this thread where you mentioned that the issue is resolved for you. Could you please confirm if the issue you are referring to in that thread is the same?

     

    Thanks,

    Bridge Team

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