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mistilayne-sf
mistilayne-sf
Participant
January 18, 2017
Answered

Output Module in Bridge stopped working

  • January 18, 2017
  • 2 replies
  • 1492 views

I have Bridge CS6 v5.0.2.4 installed and just out of nowhere, the Output Module is suddenly blank. I see the folders still there. It worked in the past just fine and the last time I used it as well. What happened? OF course, this happens when I need it. Thanks.

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi Mistilaytne,

Try one or more of these solutions:

Solution 1 - Reset the workspace

In Bridge, choose Window > Workspace > Reset Workspace.

Solution 2 - Manually reset the workspace

Windows:

  1. Close Bridge.
  2. In Windows Explorer, navigate to the \Users\[user name]\AppData\Roaming\Adobe\Bridge CC 2017\Workspaces folder.
  3. Delete the !!-$$$AdobeOutputModule.workspace file.

Mac OS:

  1. Close Bridge.
  2. In Finder, navigate to the Users/[user name]/Library/Application Support/Adobe/Bridge CC 2017/Workspaces folder
  3. Delete the !!-$$$AdobeOutputModule.workspace file.

Solution 3 - Verify that you are not using an aliasMac OS:

  1. Navigate to Output module folder /Library/Application Support/Adobe/Bridge CC 2017 Extensions
  2. Make sure there is no arrow in the lower left of the icon for the Adobe Output Module folder
  3. If there is an arrow, this folder is an alias. The folder contents reside in a different location and need to be moved to the correct folder.

Regards,

Sahil

2 replies

N
nickt53904349
Participant
March 20, 2017

this doesn't work!

mistilayne-sf
mistilayne-sfAuthor
Participant
March 21, 2017

No it did not BUT I have a work around. I did it a while ago so you will have to research it a bit. Login to your Adobe account and download the CC version. It was free. Then add the module separately. It works perfectly and only took me about oh, 10 hours to figure out. HOpefully, that save you some time.

mistilayne-sf
mistilayne-sfAuthor
Participant
January 31, 2017

Is there anyone that can help or anyone with Adobe that monitors these things? I cannot get any help and need the module that suddenly just stopped working. This is apparently the only means of help and this is not going well obviously.

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
February 8, 2017

Hi Mistilaytne,

Try one or more of these solutions:

Solution 1 - Reset the workspace

In Bridge, choose Window > Workspace > Reset Workspace.

Solution 2 - Manually reset the workspace

Windows:

  1. Close Bridge.
  2. In Windows Explorer, navigate to the \Users\[user name]\AppData\Roaming\Adobe\Bridge CC 2017\Workspaces folder.
  3. Delete the !!-$$$AdobeOutputModule.workspace file.

Mac OS:

  1. Close Bridge.
  2. In Finder, navigate to the Users/[user name]/Library/Application Support/Adobe/Bridge CC 2017/Workspaces folder
  3. Delete the !!-$$$AdobeOutputModule.workspace file.

Solution 3 - Verify that you are not using an aliasMac OS:

  1. Navigate to Output module folder /Library/Application Support/Adobe/Bridge CC 2017 Extensions
  2. Make sure there is no arrow in the lower left of the icon for the Adobe Output Module folder
  3. If there is an arrow, this folder is an alias. The folder contents reside in a different location and need to be moved to the correct folder.

Regards,

Sahil

mistilayne-sf
mistilayne-sfAuthor
Participant
February 9, 2017

thanks but I did try those things. In regards to deleting those files. I have no Adobe Bridge folder there. i did a search and the file did not show up. I'm on a PC. Any other ideas? It was just fine one moment and then the module was empty.

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