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A
aart dijkzeul
Participant
June 30, 2009
Question

Output panel Bridge CS4 is blank

  • June 30, 2009
  • 7 replies
  • 17949 views

In Bridge C4 the output panel is blank. No option to make contact sheets or a web galery.

I enabled the startup script for the output module, I have reset all the preferences (ctrl at startup fo Bridge) and I reset the standard workspace. I also reinstalled CS4. Updated etc. Nothing worked.

When I look in the folder startup scripts I see no file at all.

Can someone help me?

This topic has been closed for replies.

7 replies

S
saied moradi
Participant
June 9, 2011

On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer. This should solve the problem. By default bridge disable all boxes!

Good luck

A
Anonymous
June 15, 2012

On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer.

This worked!  Didn't even have to restart the computer - just Bridge.  Many thanks!

A
Anonymous
October 6, 2010

I was having the same problem with CS5.

I went under preferences and went into startup scripts and selected OUTPUT bc it wasnt automatically selected then quit the program and it worked.

A
Anonymous
November 17, 2009

This is how I was able to solve this problem on Mac OS 10.5, Bridge CS4:

go to Preferences, Output

check "Use Solo Mode for Output Behavior"

a javascript alert comes up - something's not quite right in the scripting, Adobe!

Click OK anyway, and quit Bridge.

After restarting Bridge the Output Panel came up where it should be.

good luck, dje-dje

    T
    Torsten_E_
    Participant
    February 11, 2010

    Thanks for the tip dje-dje.

    However, is anyone aware of a similar work around in Windows as there is no output preferences?

    Thanks,

    Torsten Elmkjær

    J
    james_burnette
    Participant
    August 18, 2009

    Has anybody figured this out?  I thought Adobe was a reputable company.  Apearently this problem has been going on for years.  I've wasted about 12 hours so far.

    James Burnette

    M
    Adobe Employee
    MatthewLaun
    Adobe Employee
    August 13, 2009

    Try this. It's been reported as successfully solving this issue for a customer recently.

    Manually reset preferences, purge the entire thumbnail cache and reset your default workspace:

    Note: If you are unable to find the Application Data folder, enable Windows to show hidden files and folders. For instructions, see the documentation included with Windows.

    1. Delete the entire contents of the Cache folder located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4.
    2. Delete the "!!Last.workspace" file located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4\Workspaces.
    3. Delete the following registry key:
    4. HKEY_CURRENT_USER\SOFTWARE\Adobe\Bridge CS4\Preferences

    Disclaimer: The Windows registry contains information critical to your computer and applications. Adobe does not provide support for problems that arise from improper modification of the registry. Adobe recommends you have experience editing system files before you modify the registry. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, refer to your Windows User Guide or contact Microsoft Technical Support.

    Please reply with your results.

    Sincerely,

    Matthew

    A
    aart dijkzeulAuthor
    Participant
    August 14, 2009

    Hello Matthew,

    Thanks for your suggestions. However, after all the steps you described, I still have a blank panel.

    Attached you'll find a sreenshot of the registry key after deleting the key and starting Bridge again. One of the values says that the a script (gallery sheet versionCue ...)  is disabled. Any idea if that has something to do with the problem? Do you also havew this registry value?

    Sincerely

    Aart

    M
    Adobe Employee
    MatthewLaun
    Adobe Employee
    August 14, 2009

    Check to make sure the Output Module has all of it's contents:

    Mac: [hard drive]/Library/Application Support/Adobe/Bridge CS4 Extensinos/Adobe Output Module

    Win: C:\Program Files\Common Files\Adobe\Bridge CS4 Extensions\Adobe Output Module

    Should contain...

    folder "adobeoutputmodule" that contains some .dat files

    file "AdobeOutputModule.jsx"

    folder "AMT" tht contains one .xml and one .cer file

    folder "contactsheet" that contains folder "resources" that contains a bunch of content in "datas", "htmls", "images", "plugins" and "scripts"

    file "IncludeHelper.jsxinc"

    folder "mediagallery", similar content to the contactsheet folder

    folder "resources" which sould contain folders "htmls" and "scripts" with one .htm file, and 7 .jsxinc files, respectively.

    If content is missing, try a reinstallation, then run the latest Output Module Update which can be found at Adobe.com/downloads/updates/

    Good luck!

    Matthew

    F
    Francois_C
    Participant
    August 12, 2009

    I have the same problem on OSX. This has been an issue for 2 years? It seems there are a lot of people struggling with this. Did you ever find a solution?

    A
    aart dijkzeulAuthor
    Participant
    August 13, 2009

    No, I still don't have a solution. I use the option "automate" in Photoshop.

    0
    01af
    Known Participant
    July 19, 2009

    I'm afraid this is not going to be too helpful ... but here, Bridge's Output panel is working just fine (on Windows). So I guess something is wrong with your set-up or with your software installation. Try resetting the preferences or, if that doesn't help, try re-installing CS4.

    -- Olaf

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