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Estevao32701401sigi
Participant
Oct 5, 2023 4:47 PM UTC
Question

"Output preview" panel shows only part of the page (zoomed in)

Hello

I have Bridge version 14.0.0 and whenever I work with the "output" layout, I can see only a part of my PDF preview (see screenshot attachment).  It is like as if I had zoomed in the page (even thought I did not and actually there is not even this option). I tried many ways to have a view of the whole page, but did not have success. Any sugestion?

Tks!!!!!

 

 

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    5 replies

    Julia21884612uz3e
    Participant
    Jan 19, 2024 5:27 PM UTC

    Here's what I ended up doing: I popped the preview window out (undock) and put the new window and the original Bridge window side-by-side.

    There is a point when resizing that the preview window just pops back to the correct size.

    (now I can't re-dock the window...)

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    Estevao32701401sigiAuthor
    Participant
    Oct 24, 2023 4:30 PM UTC

    Screenshot of Output layout

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    Community Manager
    pankajg6675616Community Manager
    Community Manager
    Oct 26, 2023 2:18 PM UTC

    Hi Estevao32701401sigi,

     

    Thanks for sharing the screenshot

     

    We are able to reproduce this issue after changing the scaling in Edit - preferences - interface.

    Could you please check the scaling settings in preferences dialog and confirm?

    Thanks,

    Bridge Team

     

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    Estevao32701401sigiAuthor
    Participant
    Oct 27, 2023 7:27 PM UTC

    Hello and many thanks for the reply and support
    Unfortunately, I can't solve the problem with the instructions. In fact there is no scaling option under  "Edit - preferences - interface", only coloring choices. I attached a screenshot showing it. And also a screenshot the unchanged "zoomed in" look of the output preview.
    Looking forward to your further support!
    Tks!!

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    Community Manager
    pankajg6675616Community Manager
    Community Manager
    Oct 13, 2023 8:00 AM UTC

    Hi,


    Thanks for your feedback.

     

    Please share more details about the issue and share the screen recording of the issue at sharewithbr@adobe.com.

     

    Thanks,
    Bridge Team

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