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Cyticre
Known Participant
July 8, 2019
Question

Panels Disappear when minimizing Bridge 9.1.0.338 - Windows 10

  • July 8, 2019
  • 14 replies
  • 3320 views

With Bridge 9.1.0.338 on Windows 10 1809:

The error occurs when I minimize Bridge whether it is fullscreen or not, and then bring it back to view, the panels on the left and right sides disappear. Here is a screen capture of the error: Adobe Bridge Bridge 9.1.0.338 Panels Error on Vimeo. The error does not occur on the previous version and does not happen when I revert back to the previous version of Bridge.

 

Anyone else having this error?

 

 

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    14 replies

    DRGSEA
    DRGSEA
    Participating Frequently
    October 14, 2021

    I have had the same problem for over a year. I have been searching for fix. I only recently came across this string showing others with the same problem. I did the reset of the Workspace several times but it is annoying to fix my settings. I found that I can drag the panels from the left and right to put them back in place. But they disappear every time I go back to the app when I am not using it for a few minutes. Hopefully Adobe finds a solution soon.

    B
    brianc44053509
    Participant
    November 10, 2021

    I've been having this issue for over a year. After the latest update it was fixed. Then today while using photoshop, photoshop crashed because of GPU error. I had bridge open at the time and when maximized the problem was back. SO FRUSTRATING. Also, I import my photos with bridge and it used to remember my settings. It would have my last save location for import. Now it forgets and I have to do it every time.

      authentic_days1549
      authentic_days1549
      Participating Frequently
      November 11, 2021

      I installed the lastest version today after a fresh install of Windows 11 on my laptop. The problem still exists on my end...

      D
      Dmitry1549
      Participant
      September 29, 2021

      Bug still exists. Adobe Bridge 11.1.1.185. Laptop DELL XPS 13 3200x1800. Side panels collapse after restoring minimized Bridge window. Tab key restores them.

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      June 14, 2021

      Does F5 work?

      pekkap39049305
      pekkap39049305
      Participant
      June 14, 2021

      No. Only "Window --> Workspace --> Reset workspace"  does the trick. 

      authentic_days1549
      authentic_days1549
      Participating Frequently
      January 14, 2021

      Still happening with the latest Bridge update (11.0.1.19)...

       

       

      pekkap39049305
      pekkap39049305
      Participant
      June 14, 2021

      Same here. Bridge is pretty much useless as it resets the workspace everytime you move between apps. Resetting doesn't help at all. 

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      June 14, 2021

      Probably will not get fixed.

      Manufacturer laptop drivers are mainly to blame.

      Can't you save a workspace UI and then when it does happen just select the workspace UI you use all the time?

      BTW as noted:

      I have two Dell laptops a 13" and a 15" and both have the same issue.

      I know someone who has a 15" Leveno laptop and it happens to him.

      Could be the re write of the manufacturers video driver not sure.

      Have not had time to check this latest release. 

      D
      danvan7762
      Participant
      October 25, 2020

      I am still having this problem on my fully updated XPS 13 from Dell (3840x2440 resolution). Adobe, why don't you buy one of these computers and just try it?

       

      All I have to do is minimize bridge and then maximize it and my sidebar minimizes to the side.  In my case, it is only the left side panel. 

       

      bridge version is 11.0.0.83

      R
      Roberto Gardener
      Participating Frequently
      October 25, 2020

      For me both the panels on left and right in the default essentials view close. My current workaround is to not minimize, I just alt/tab between apps and I'm ok.

      R
      Roberto Gardener
      Participating Frequently
      October 25, 2020

      Still having this problem with the latest Bridge 11.0.0.83

      HP Zbook 15 G5 w/ HP 27er monitor

      Windows 10 latest build 10/25/20

      Even a keyboard shortcut for reset temporarily?

      authentic_days1549
      authentic_days1549
      Participating Frequently
      October 25, 2020

      Sorry to hear you are still experiencing the problem Roberto,

       

      I was just coming in to say that the latest update seems to have fixed the problem for me...

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      October 25, 2020

      You know you just jinxed yourself ....................

      authentic_days1549
      authentic_days1549
      Participating Frequently
      August 9, 2020

      So is anyone at Adobe looking at this?

       

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      August 11, 2020

      I would assume yes.

      But I would assume its going to take time.

      It happens to a small subset of systems out there.

      Care needs to be taken not to break something else.

      Not what you want to hear, but we can only hope it gets fixed soon.

      authentic_days1549
      authentic_days1549
      Participating Frequently
      July 23, 2020

      Sorry for the 'bump' but this is extremely annoying, can an Adobe person at least confirm that this is being reviewed?

      authentic_days1549
      authentic_days1549
      Participating Frequently
      July 13, 2020

      Is there a fix for this yet?

       

      It started happening to me after updating to Bridge 2020 a while back.

       

      Latest versions of everything...

       

      Disclaimer - 'thedigitaldog' - Please don't reply to my posts, I prefer help, not attitude.

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      July 15, 2020

      OK

      I just got a Dell XPS 13 7390 2 in 1 and I can confirm this happens everytime Bridge is minimized.

      Its a bug.

      Till it gets fixed a note of comfort. Not a fix.

      If you minimize Bridge and the panels disappear when you reopen, move your cursor to the side until it changes to a arrow pointing in two directions with a line it, hold the left mouse button down and drag the icon in from the edge, your panels will reappear.

      authentic_days1549
      authentic_days1549
      Participating Frequently
      July 15, 2020

      Thanks for the tip but I figured that out the first time it happened...

       

      Hopefully Adobe can rectify this, it's annoying.

      C
      CyticreAuthor
      Known Participant
      March 25, 2020

      UPDATE 3/25/2020

       

      Dear Adobe team,

       

      ERROR STILL OCCURS WITH ADOBE BRIDGE 10.0.3 AND 9.1 ON WINDOWS 10 OS BUILD 18362.70. I am using the Dell P2715Q 27" Monitor. Hopefully users can see this simple error finally corrected on the next update!

       

      Thanks.

       

      D
      danvan7762
      Participant
      March 28, 2020

      This is still occuring on my Dell xps 2in1 13in.  Why hasn't adobe fixed this problem yet?  It is VERY easy to reproduce.  

      Open bridge (all panels are there)

      minimize bridge

      maximize bridge (panels are gone)

      Seriously...please fix this!

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