Pathetic adobe support

Hi,

I made a post about many problems I have been having with Bridge/Camera raw on a Mac. I had a reply from a volunteer,  who did their best but was clearly not an expert.... and hence did not solve any of the problems! I dont blame him, as Adobe should not rely on volunteers when they are taking large annual fees from us.

But to add insult to injury Adobe then sent me several emails asking me if my question had been answered. The only option would be to say yes!!!! ie there was no way to say no and that I needed a proper answer. A shameful and pathetic way to treat customers. And as far as i can tell, my query is now lost in a backwater, never to be solved!

Guy