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Isa31649052nzs0
Isa31649052nzs0
Participant
August 13, 2023
Answered

PDF not generated Bridge

  • August 13, 2023
  • 1 reply
  • 2929 views

Hi, I keep getting a pop-up when I want to export a PDF file with pictures from Bridge. It wont export, I've tried different computers. Does anyone know what I can do about this.

    Correct answer gary_sc

    Might the files be located or be sent to the Desktop?

     

    The reason why I'm asking is because of Apple's virus protection. Have you given Bridge full access to the entire computer? If not, here's what to do:

     

    Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

     

    Please let me know if this is relevant and if it works.

     

     

     

     

    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    August 13, 2023

    Hi, @Isa31649052nzs0, 

     

    Can you please let us know what version of the Mac OS you are using? What version of Bridge are you using?

     

    And where are the original files located and what location are you sending the PDF to?

     

    Thank you

    Isa31649052nzs0
    Isa31649052nzs0Author
    Participant
    August 13, 2023

    Hi Gary, I'm using MacOS Monterey version 12.6 and the latest verion of Bridge 13.0.4.755.

    The original files are located on my hard drive, the PDF also need to be on the same hard drive.

    gary_sc
    Community Expert
    gary_scCommunity ExpertCorrect answer
    Community Expert
    August 13, 2023

    Might the files be located or be sent to the Desktop?

     

    The reason why I'm asking is because of Apple's virus protection. Have you given Bridge full access to the entire computer? If not, here's what to do:

     

    Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

     

    Please let me know if this is relevant and if it works.

     

     

     

     

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