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Participant
Dec 19, 2023 7:19 PM UTC
Question

Photo Downloader does not detect Camera or iPhone. ( Bridge 14.1, updated, Sonoma 14.2)

When I connect iPhone or Camera via USB, Device not found since the latest Sonoma update. 

Tried Bridge beta, no luck there. 
Found something in Known issuses in Apple help. Do not upgrade to Sonoma 14.2 yet. 

 

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6 replies

Community Manager
Jan 5, 2024 7:41 AM UTC

Hi Marie3435989090ia,


Thanks for your feedback.


Issue is fixed in latest Mac OS Sonoma 14.2.1.

 

Thanks,
Bridge Team

 

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Participant
Feb 11, 2024 6:48 PM UTC

Perhaps this is a similar problem: Today, when I tried to upload images from a memory card  (or directy from the camera) via usb to Bridge on my computer I got the message (translated from swedish): "This unit doesn't contain any media that is suppported". I've done this operation hundreds of times, several years, without any problem. The computer is a Mac and I use the latest upgrade, Sonoma 14.1.1 and I have recently uppgraded to Bridge 2024 from 2023. 

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Inspiring
Feb 12, 2024 6:46 AM UTC

The latest upgrade is currently Sonoma 14.3.1. 

Do you still get the same error if you upgrade Sonoma to 14.3.1?

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