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Dean2018
Participating Frequently
January 6, 2022
Question

Photo Downloader importing unwanted camera files..

  • January 6, 2022
  • 1 reply
  • 261 views

I posted this in November 2021 and did not get any helpful suggestions.

This just started happening. All CC programs up to date. In addition to my images, these camera files are showing up on the download page. See the attached screenshot. Unless I uncheck them, they are downloaded into Bridge. How can this be changed to simply download the images?

Dean

 

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
January 7, 2022

Hi there,

Sorry to hear about this. Could you please try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil

D
Dean2018Author
Participating Frequently
January 14, 2022

Thank you for responding. Sadly, no difference. The camera files continue to download with the NEF's. I have to "uncheck" them so Bridge doesn't created new folders for each file. Kinda frustrating.

dean

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