Photo downloader in Bridge CS6 gets stuck

Forum|Forum|8 years ago
October 22, 2017
1 reply
792 views

My photo downloader recognizes my camera and starts the download process but gets stuck on "connecting to device please wait". My camera light flashes for a while, then nothing. What is the matter?? Pls help!

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GautamBahl

Inspiring

Hi Laurel,

You seem to be using an old version of Adobe Bridge.

Please download Adobe Bridge CC 2018 version released on 18th Oct 2017.

You should not face any issues with Adobe Photo downloader with Bridge CC 2018.

Regards,

Gautam

L

laurelp21153514Author

Participant

Gautam

I am using a Creative suite that is loaded on my computer. If i understand correct, CC is creative cloud, which i am not using. Is there something in creative cloud that will update my local version of Bridge. I have made sure that my creative suite is updated.

Thanks,

Laurel