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Participating Frequently
February 5, 2025
Question

Photo downloader is crashing in Sequoia

  • February 5, 2025
  • 2 replies
  • 1483 views

I just updated my Mac to Sequoia 15.3 and when I launch Bridge and go to use Photo Downloader its crashing. I have the most recent verison of Bridge. Why can't Adobe keep up

2 replies

Community Manager
February 12, 2025

Hi @chalporn@pipeline.com ,

 

Thanks for your feedback.

 

Could you please share the following details about the issue:

  • Device details
  • Is Bridge crashing without connecting any device and using Photo Downloader?


Thanks,
Bridge Team

Participating Frequently
February 13, 2025

Its both of my SD card readers with all my camera cards. Only started after the last uupdate

Jeff Arola
Community Expert
Community Expert
February 8, 2025

I would reset the Bridge preferences:

(under 2. Reset preferences, reset the default workspace, and purge the cache.)

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html