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Participating Frequently
Feb 5, 2025 3:10 PM UTC
Question

Photo downloader is crashing in Sequoia

I just updated my Mac to Sequoia 15.3 and when I launch Bridge and go to use Photo Downloader its crashing. I have the most recent verison of Bridge. Why can't Adobe keep up

13 replies

Community Manager
Feb 12, 2025 6:50 AM UTC

Hi @chalporn@pipeline.com ,

 

Thanks for your feedback.

 

Could you please share the following details about the issue:

  • Device details
  • Is Bridge crashing without connecting any device and using Photo Downloader?


Thanks,
Bridge Team

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Participating Frequently
Feb 13, 2025 1:45 PM UTC

Its both of my SD card readers with all my camera cards. Only started after the last uupdate

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Jeff Arola
Community Expert
Community Expert
Feb 8, 2025 4:27 PM UTC

I would reset the Bridge preferences:

(under 2. Reset preferences, reset the default workspace, and purge the cache.)

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

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