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July 29, 2021
Question

Photo Downloader no longer detecting all photos recently taken

  • July 29, 2021
  • 1 reply
  • 112 views

I've been using Photo Downloader successfully for years.  Recently, it's only been downloading a fraction of the photos in my iPhone.  Today, it only downloaded 45 photos, even neglecting to display photos taken earlier this week.  What has happened?  How can I fix this?

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    1 reply

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    August 27, 2021

    Hi there,

    Sorry to hear about this issue with Bridge. Could you please try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    Regards,
    Sahil