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KBosman
KBosman
Participant
November 17, 2016
Answered

Photo Downloader not picking up my Canon 7D

I have been doing some research and have tried resetting all the settings in Bridge I have CS5. It started acting up a while ago and now it wont find the camera at all when trying to import photographs!

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    Deepak_Gupta1
    Deepak_Gupta1Correct answer
    Participating Frequently
    November 28, 2016

    Hi Kimberley,

    We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

    Please try the new version and check for issues you have encountered. We have addressed multiple Photodownloader related issues in this version.

    You may need to update the Creative Cloud application and restart your computer to see the patch update.

    Thanks,

    Deepak Gupta

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    2 replies

    Deepak_Gupta1
    Deepak_Gupta1Correct answer
    Participating Frequently
    November 28, 2016

    Hi Kimberley,

    We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

    Please try the new version and check for issues you have encountered. We have addressed multiple Photodownloader related issues in this version.

    You may need to update the Creative Cloud application and restart your computer to see the patch update.

    Thanks,

    Deepak Gupta

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    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    November 25, 2016

    Hi Kbosman,

    Please refer to this thread Downloading Pics in Mac El Capitan

    Regards,

    Sahil

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