Photo Downloader not seeing SD cards after update to Bridge 11.1 on M1 Mac mini

Hi,

We're sorry about the trouble with Bridge 11.1 on your M1 Mac mini. Would you mind telling us which macOS version are you working on? Have you tried to connect any drive or a different SD card to check if the Photo downloader is able to detect the card/drive?

You can check if Bridge has the necessary permissions using the steps suggested below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Bridge is added to the list with a check mark in front of it.

3. If Bridge is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Bridge under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

If the issue persists, you can try resetting the preferences of Bridge using the steps suggested here: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

Let us know how it goes!

Regards,

Nikunj