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andyhn331
Participant
August 27, 2022
Question

Photo Downloader not working - new computer

Hi all - any ideas? I've just moved off my old Macbook to a Macbook air M2. While the Photo Downloader opens I am unable to select any of the buttons or check boxes. The drop downs work but nothing else does so i can't import, cancel, select a folder or get images. Does anyone have any ideas?

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1 reply

gerikp
Community Expert
gerikpCommunity Expert
Community Expert
August 27, 2022

Have you checked your Security & Privacy settings in your MacOS preferences? Open it up and click on Files and Folders and look to see if Adobe Bridge is allowed to access your files and folders.

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