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marijke_57
Participant
June 5, 2017
Answered

Photoshop CC is currently busy

Photoshop CC is currently busy with another task. Please finish that task in PS - open the document you want to place into and try again ..

I receive this message frequently ... Is there a solution?

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    Sahil.Chawla
    Sahil.ChawlaCorrect answer
    Adobe Employee
    June 8, 2017

    Hi Marijke,

    Could you please let us know when are you getting this error message?

    Which version of Bridge are you using and on Which operating system?

    You can try the following steps and let us know if it helps:

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    View reply

    4 replies

    ThreeOneEightFourTwo
    Participating Frequently
    June 8, 2023

    I just ran into this in Bridge 2022 with Photoshop 2022 on Windows. It still happened even after quitting Photoshop. After I found and killed three instances of Photoshop.exe and it all worked: Open Task Manager, click the Details tab, choose extraneous process(es), click the "End Task" button on the bottom right.

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    marijke_57Author
    Participant
    June 11, 2017

    Thank you for the answer .. the problem is solved ..

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    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    June 12, 2017

    Glad you got it working, feel free to reach out to us for any future queries.

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    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    June 8, 2017

    Hi Marijke,

    Could you please let us know when are you getting this error message?

    Which version of Bridge are you using and on Which operating system?

    You can try the following steps and let us know if it helps:

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

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