Skip to main content
patriciap24283293
patriciap24283293
Inspiring
September 16, 2018
Answered

Photoshop CS6 Extended DVD installed without Bridge

  • September 16, 2018
  • 4 replies
  • 3480 views

I reinstalled my copy of PSCS6 today and Bridge did not get installed. I checked in Local Disk C/Users/[=]/AppData/Roaming/Adobe and I have Camera Raw but not Bridge. It activated as normal, and opens DNG files with Camera Raw.

Windows 10 installed with compatibility settings, Window 7/Administrator only.

Is there a download of CS6 Bridge available without downloading the full CS6 Photoshop? As my activation is on the DVD this wont work for me.

This topic has been closed for replies.
Correct answer patriciap24283293

Thanks so much for your interest, I have been busy with other things so only tried your suggestion today.

This is my home PC so yes it is an administrative account by default.

I had a series of crashes on Windows 10 and needed to reset so I tried to reinstall CS6 from the Adobe Photoshop CS6 Extended DVD. It says its preactivated on a pre-registered and pre-paid license. The license that appears on the Photoshop version has 20 digits and isn't recognised by the Adobe ID account.

Windows 10, 64bit, installed on C drive as it defaults to Program x86/Photoshop CS6.

I used the Creative Cloud cleaner today, and reinstalled on the DVD.

I installed it without any compatibility settings, and each time it opens I need to confirm that I want this program to open.

I found that PS installed but Bridge failed again.

OS Name Microsoft Windows 10 Pro

Version 10.0.17134 Build 17134

I located the Problem Details log; I have had similar logs for each time I tried to install

Source
Adobe Bridge CS6

Summary
Stopped working

Date
‎21/‎09/‎2018 15:28

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 5.0.2.4
Application Timestamp: 50d9a019
Fault Module Name: Bridge.exe
Fault Module Version: 5.0.2.4
Fault Module Timestamp: 50d9a019
Exception Code: c0000005
Exception Offset: 000000000036af69
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 2057
Additional Information 1: d69a
Additional Information 2: d69aa76ec4ea53d8d7c7bc2ce0bb0e3f
Additional Information 3: c23d
Additional Information 4: c23d432ad29fa00db49c5e43fe206f41

Extra information about the problem
Bucket ID: b3ba7325d459176333939dca3e6f0134 (91389148)


I googled the error codes and came up with a useful discovery.

I didn't want to reinstall again, and on a previous occasion I was unable to install Adobe Bridge CC 2018, so …

Regedit/ HKEY_CURRENT_USER\Software\Adobe\Bridge

I changed the key to xBridge, and restarted the PC.

I was able to install Bridge CC 2018.

Bridge is working with access to Camera raw, and I am happy.

Only flaw is that I cannot link Bridge with PSCS2 as it was installed to C:\Program Files (x86)\Photoshop CS6\x64 and it assumes installation in C:\Program Files\Adobe\Adobe Photoshop CS6

4 replies

C
Community Manager
CCSS1212Community Manager
Community Manager
October 16, 2018

Hi All,

We have released a new version of Adobe Bridge (CC 2019) on 15th October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

Please check following link to know about all new features in Adobe Bridge CC 2019 New and enhanced features | Latest release of Bridge CC

You may need to update the Creative Cloud application and restart your computer to see the updated installer.

Thanks,

Avinash

C
Charlespar
Participant
October 15, 2021

Please answer the problem instead of shilling.

    patriciap24283293
    patriciap24283293Author
    Inspiring
    September 17, 2018

    This post explains why to uninstall dvd version, then install the downloaded trial version plus the already registered id number won't activate again.

    Downloading Photoshop without a disc drive

    Is there a way of locating the bridge files on the original dvd so I can install them? I know that I can install an activated PS but it's the Bridge that failed to install.

    Re compatibility settings, the DVD failed to autorun, as my settings required no action. I hit the PS exe file on dvd which failed to run until I tried compatibility settings for Win 7. I didn't try any other settings as PS runs fine.

    I will try autorun once I change dvd settings, and will update you.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    September 17, 2018

    Why did you need to reinstall cs6 in the first place?

    Are you installing on an administrative account?

    Are you installing on another drive besides your boot up drive?

    Is your windows 10 32 or 64 bit?

    You could uninstall cs6 run the Creative Cloud Cleaner and the reinstall cs6.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    patriciap24283293
    patriciap24283293Author
    Inspiring
    September 21, 2018

    Thanks so much for your interest, I have been busy with other things so only tried your suggestion today.

    This is my home PC so yes it is an administrative account by default.

    I had a series of crashes on Windows 10 and needed to reset so I tried to reinstall CS6 from the Adobe Photoshop CS6 Extended DVD. It says its preactivated on a pre-registered and pre-paid license. The license that appears on the Photoshop version has 20 digits and isn't recognised by the Adobe ID account.

    Windows 10, 64bit, installed on C drive as it defaults to Program x86/Photoshop CS6.

    I used the Creative Cloud cleaner today, and reinstalled on the DVD.

    I installed it without any compatibility settings, and each time it opens I need to confirm that I want this program to open.

    I found that PS installed but Bridge failed again.

    OS Name Microsoft Windows 10 Pro

    Version 10.0.17134 Build 17134

    I located the Problem Details log; I have had similar logs for each time I tried to install

    Source
    Adobe Bridge CS6

    Summary
    Stopped working

    Date
    ‎21/‎09/‎2018 15:28

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Bridge.exe
    Application Version: 5.0.2.4
    Application Timestamp: 50d9a019
    Fault Module Name: Bridge.exe
    Fault Module Version: 5.0.2.4
    Fault Module Timestamp: 50d9a019
    Exception Code: c0000005
    Exception Offset: 000000000036af69
    OS Version: 10.0.17134.2.0.0.256.48
    Locale ID: 2057
    Additional Information 1: d69a
    Additional Information 2: d69aa76ec4ea53d8d7c7bc2ce0bb0e3f
    Additional Information 3: c23d
    Additional Information 4: c23d432ad29fa00db49c5e43fe206f41

    Extra information about the problem
    Bucket ID: b3ba7325d459176333939dca3e6f0134 (91389148)

    patriciap24283293
    patriciap24283293Author
    Inspiring
    September 16, 2018

    I tried this but the installation completed without changing anything or adding Bridge.

    Should I uninstall CS6?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    September 16, 2018

    Yes try an uninstall then reinstall.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    September 16, 2018

    Actually Bridge CS6 would be installed in C:\Program Files\Adobe and/or C:\Program Files (x86)\Adobe

    There should be an entry for Bridge CS6 in the windows start menu.

    Or you can use File>Browse in Bridge from within photoshop cs6.

      patriciap24283293
      patriciap24283293Author
      Inspiring
      September 16, 2018

      No I checked there too. I have Program x86/Adobe/Acrobat and  Program x86/Photoshop CS6. No other Adobe files at that level.

      There is a bridge folder in the Common files but it isn't an application.

      File/Bridge in PSCS6 gets an error screen saying that it's not installed. Same for Mini Bridge. But in What's New, Mini Bridge pops up but does not allow me to populate it.

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      September 16, 2018

      Try the photoshop cs6 installer from here:

      Download Adobe Creative Suite 6 applications

      Also, you shouldn't need to run photoshop cs6 with any compatibility settings on windows 10.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices