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W
WUJIANART
Participant
February 21, 2019
Answered

Photoshop options are missing under tools in Adobe Bridge 2019 CC

  • February 21, 2019
  • 5 replies
  • 9110 views

I downloaded the latest version of Adobe Bridge CC 2019. Something werid is happening in my Bridge. Usually we can click tools bar and click photoshop options and use Image Processor. However, my new 2019 Bridge does not have Photoshop options!!! God, I am dying. Someone please help me or if you are experiencing the same problem as mine.

    This topic has been closed for replies.
    Correct answer ChrisVMC

    This solved my problem! I updated Bridge and opened it before updating Photoshop. Once I updated Photoshop all the tools came back.

     

    Thanks!

     

    Chris

    5 replies

    F
    frankbbbq
    Participant
    February 19, 2022

    Your Adobe Case ADB-23328292-Y5V1

    Dear Frank,

     

    Greetings from Adobe,

    As per your confirmation over the email here is your case ID (ADB-23328292-Y5V1) for future references and all the information related to the troubleshooting steps and detailed interactions is saved in the case ID.

    Kindly follow the below steps to fix the error that you faced:

    Press and hold Alt+Shift+Ctrl just after opening Bridge to reset preferences
     
    In case your face any such issues, please feel free to reach us back and we will be more than happy to assist you further. You can reach out to our Technical Support via Phone support as well.


    (Monday - Friday, 5 AM to 7 PM PST) for assistance. 
    https://helpx.adobe.com/contact/phone.html 

    https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html


     

     

    Thanks for working with us, 

    Adobe Customer Care  

    Dan Greyhound
    Dan Greyhound
    Inspiring
    August 11, 2023

    Didn't work

    F
    frankbbbq
    Participant
    February 19, 2022

    The tools bar no longer shows photoshop. I usually go to tools, photoshop and then image processor to convert from camera raw/dng to jpeg. I had it happen before and I don't remember the fix. I used to have cs six on my computer and went back to that.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    February 19, 2022

    Please scroll up on this thread, the answers are there.

    N
    NitromanX
    Known Participant
    April 29, 2020

    I had exactly the same problem - hugely frustrating.

    Uninstall latest version of Bridge. Reinstall latest version of Bridge but when asked "Do you want to import preferences from previous version of Bridge" Click NO ! If you click YES, i'm guessing you don't get Photoshop and Image Processor listed in Tools > Photoshop>Image Processor.  Worked for me. Yippeeee ! 🙂

    E
    eoc.vision
    Participant
    August 4, 2023

    Its 2023 and toosl photoshop disappearing and this method is not working

      L
      Lumigraphics
      Legend
      February 22, 2019

      Bridge and Photoshop versions must match. CC2018, CC 2019.

        ChrisVMC
        ChrisVMCCorrect answer
        Participant
        April 30, 2020

        This solved my problem! I updated Bridge and opened it before updating Photoshop. Once I updated Photoshop all the tools came back.

         

        Thanks!

         

        Chris

          gener7
          Community Expert
          gener7Community Expert
          Community Expert
          February 21, 2019

          Under Bridge Preferences, can you check your startup scripts?

            W
            WUJIANARTAuthor
            Participant
            February 22, 2019

            They are all checked and I don't know why Photoshop option is still missing. When I click " Reveal My Startup Scripts", there is no documents in the folder...

            gener7
            Community Expert
            gener7Community Expert
            Community Expert
            February 22, 2019

            This looks to have an answer. You might have to install CC 2018 to fix it.

            Bridge CC 2018 - batch and image processor disappeared

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