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peter bloke
Participant
November 17, 2022
Answered

Problem or error

  • November 17, 2022
  • 1 reply
  • 246 views

I recently updated to MacOs Ventura. Now Bridge 2300 will not open my external hard drives. I have reinstalled the current Bridge app but this has not fixed the problem.

any help woulf be appr4eciatred

Peter

 

This topic has been closed for replies.
Correct answer gary_sc

Hi, @peter bloke When you updated, your system didn't maintain the settings you had already set.

 

[Note: if you are using Ventura, the look of this has changed. But what I show below is sufficient for you to figure out what you need to do.] Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

 

 

 

 

Close everything up, and you should be good to go.

1 reply

gary_sc
Community Expert
gary_scCommunity ExpertCorrect answer
Community Expert
November 17, 2022

Hi, @peter bloke When you updated, your system didn't maintain the settings you had already set.

 

[Note: if you are using Ventura, the look of this has changed. But what I show below is sufficient for you to figure out what you need to do.] Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

 

 

 

 

Close everything up, and you should be good to go.

peter bloke
Participant
November 17, 2022
Thanks Gary. Problem solved. I’ve marked the problem solved option on the bottom of your message
Best regard
Peter