Skip to main content
M
mariahl98305959
Participant
June 13, 2019
Question

Problem viewing mov files in Adobe Bridge

  • June 13, 2019
  • 1 reply
  • 1228 views

Most of the Mov files im trying to preview or watch on adobe bridge have these strange colors

im Not sure why

here is some images

Original

in adobe bridge

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    June 18, 2019

    Hi Mariahl,

    We're sorry about the bad experience with Bridge as you it is playing the .mov files with unexpected colors, that's definitely shouldn't have happened. Let us help make it right.

    We'd need some more relevant info to better help you diagnose and resolve this issue:

    • Which version of Bridge are you using?
    • Do you only see the strange colors while previewing this specific video file only? Have you tried playing this video outside Bridge?
    • Are you on a Windows or Mac computer and on which specific operating system version?

    Thanks,

    Akash

    C
    cameronb34171999
    Participant
    July 18, 2020

    I'm having the exact same issue. Adobe Bridge 2020, Windows 10, and multiple different files. All .MOV though. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices