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Participating Frequently
January 20, 2021
Question

problem when copying photos under Bridge 11.0.1

  • January 20, 2021
  • 2 replies
  • 153 views

On a brand new iMac, I have the following problems when I want to copy photos (heavy files, about 50 Mo) from my computer to an external hard drive under Bridge 11.0.1 (I have updated Bridge a few days ago) : some photos do not copy at all; others copy in a very degraded way and when I want to open this degraded copy, I get a message with : last login...zsh/exec format error/...deleting expired sessions...none found. (In terms of storage capacity, the hard drives are half empty.)

Apple assures me that the problem doesn't come from the computer, but from Bridge.

Do you have a solution ?

 

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2 replies

gary_sc
Community Expert
Community Expert
January 20, 2021

I think you are having a permissions issue. Have you given Bridge permission to access the external drive?

 

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, select it, it will now appear in that window and make sure it's checked. Next go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

 

 

 

Participating Frequently
January 28, 2021

Hi Gary,

Your analysis proved right.

I've followed your instructions (although in French, as my computer and I are in France) and, after a few verifications, everything seems OK. I was able to copy my photos without any problem.

Many thanks to you.

Marcel

 

 

Legend
January 20, 2021

That's a shell (Terminal) error, nothing to do with Bridge. Are these USB drives or a NAS device?