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Participant
August 9, 2022
Question

Problem with Bridge

  • August 9, 2022
  • 1 reply
  • 675 views

I use a Macbook Pro and store all my photos on an external hardrive. I use Adobe Bridge 2022. Today after plugging in the external hardrive I then open Bridge, it has become very slow and bridge shows a red circle with a white line through all my files! What does this mean & have I lost allmy work?

Cheers, Louise

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1 reply

gary_sc
Community Expert
Community Expert
August 9, 2022

Hi Louise,

 

I think I have an idea, but the curious thing is that it sounds like you've had this for a while, and then suddenly it's not working correctly. Is that correct?

 

I suspect that the issue is security permissions that the Mac OS has to help you ward off any viruses or attacks by "not very nice people."

 

Please check this; if you've already done this, please check it again. Let me know what you find.

 

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access to. Look for Bridge, select it; it will now appear in that window make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

 

 

 

Participant
August 9, 2022

This problem started on Thursday, I spoke to my IT guy & he suggested uninstalling Bridge & reinstall it!

I've started what you suggested but when I select Full Disk Access it only displays 3 folders & Bridge is not one of them!