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MauBoc
MauBoc
Participant
January 12, 2023
Question

Problema funzionamento Adobe Bridge

  • January 12, 2023
  • 1 reply
  • 174 views

Dopo l'aggiornamento alla versione 13.0.2 non riesco ad aprirlo perché mi dà un errore. Cosa dovrei fare?

    This topic has been closed for replies.

    1 reply

    V
    Adobe Employee
    vijayn84325283
    Adobe Employee
    January 20, 2023

    Hi @MauBoc  ,
    Can you Share the Logs collected with Log Collector Tool with us at sharewithbr@adobe.com so that we can investigate the issue?

    Meanwhile, could you please also try the below steps and see if the issue at your end is resolved?

    1. Copy file  /Library/Application Support/Adobe/Adobe Bridge 2023/AMT/application.xml  to  

                         /Library/Application Support/Adobe/Bridge/13.0/AMT/application.xml
    2. Launch Bridge.

    3. You may have to set the desired language after relaunch.

    Note: Please create folders that do not exist while copying files in step 1.


    Regards,
    Bridge Team

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