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MauBoc
Participant
January 12, 2023
Question

Problema funzionamento Adobe Bridge

Dopo l'aggiornamento alla versione 13.0.2 non riesco ad aprirlo perché mi dà un errore. Cosa dovrei fare?

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1 reply

Adobe Employee
January 20, 2023

Hi @MauBoc  ,
Can you Share the Logs collected with Log Collector Tool with us at sharewithbr@adobe.com so that we can investigate the issue?

Meanwhile, could you please also try the below steps and see if the issue at your end is resolved?

1. Copy file  /Library/Application Support/Adobe/Adobe Bridge 2023/AMT/application.xml  to  

                     /Library/Application Support/Adobe/Bridge/13.0/AMT/application.xml
2. Launch Bridge.

3. You may have to set the desired language after relaunch.

Note: Please create folders that do not exist while copying files in step 1.


Regards,
Bridge Team

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